Help for computer users

This section of the Computing Laboratory web site will provide initial information for users of the department's computing networks. More general information is available as Computer and Network Information.

The following sections are planned:

• Email
• Filestores
  • Backups
  • Quotas
• Linux workstations
  • Logging in
  • Window manager
  • Text editing
  • Installing applications
  • Microsoft Windows documents
  • Applications available
  • Printing
  • Taking a screenshot
  • Migration from Solaris to Linux
• Windows workstations
• Remote access
• Bringing your own laptop
• Overview of services

Requesting help

The support staff use a system based on the software package Req for tracking requests. All requests and questions should therefore be sent to the email address support@comlab.ox.ac.uk rather than to individual members of the support staff. For hardware faults please contact the technicians by telephone on 73845 or 73888, or by email to technicians@comlab