@incollection{JirotkaWallen2000:Analysing,
  author = "Marina Jirotka and Lincoln Wallen",
  booktitle = "Work, Interaction and Technology",
  editor = "Paul Luff and Jon Hindmarsh and Christian Heath",
  publisher = "Cambridge University Press",
  title = "Analysing the Workplace and User Requirements: Challenges for the Development of Methods for Requirements Engineering",
  year = "2000",
}